Return & Refund Policy
At SarvaRitam, we prioritize quality and customer satisfaction. Due to the nature of our food and wellness products, our return and refund policy is limited to specific conditions outlined below.
1. Overview
This Return & Refund Policy applies to all purchases made through our website.
As we deal in food and natural wellness products, returns are accepted only in specific cases.
2. Eligibility for Returns
We accept returns only under the following conditions:
The product is damaged during delivery
The wrong product was delivered
The packaging is tampered with or defective
📌 Customers must notify us within 48 hours of delivery.
3. Non-Returnable Items
For safety and hygiene reasons, we do not accept returns for:
Opened food products
Used products
Products reported after 48 hours of delivery
4. Return Process
To request a return, please email us with the following details:
Order number
Description of the issue
Clear photos of the product and packaging
📧 Email: sarvaritam@gmail.com
Our team will review your request and respond within 2–3 business days.
5. Refund Process
If your return request is approved:
The refund will be processed to your original payment method
Refunds typically take 5–10 business days, depending on your payment provider
6. Replacement
In certain cases, we may offer a replacement product instead of a refund, depending on product availability and issue type.
7. Shipping Costs
Shipping charges are non-refundable
Exception: If the return is due to a damaged or incorrect item sent by us
8. Contact Information
SarvaRitam Businesses LLP
C-203, Floor 2nd, Plot -73/75,
C Wing, Siddhivinayak Annex CHSL,
Sitaram Jadhav Marg, Lower Parel,
Mumbai – 400013
📧 Email: sarvaritam@gmail.com
📞 Phone: 9228411223